Driftsinformation

Driftsinformation

Nuværende driftssituation

DataNet


Der er ingen kendte driftsforstyrrelser.

Fastnet


Der er ingen kendte driftsforstyrrelser.

Mobile


Sporadisk udfald på 4G i hele landet. (#1018323)
Oprettet: 16-10-2017 12:37
Problem: Der kan forekomme sporadisk udfald på 4G i hele landet.

Årsag til problemet: Ukendt

Problemet er opstået: 16/10-2017

Problemet forventes løst: Vi har endnu ingen tidshorisont, men der arbejdes
intenst på at udbedre fejlen.

Hosting


Der er ingen kendte driftsforstyrrelser.

UC


(#1013507)
Oprettet: 12-09-2017 13:28
Opkald fra Touchpoint Plus og fra Touchpoint SoHo til bestemte numre fejler med
en talebesked ”du er stillet om til et postkassesystem, men personen på [indsæt
telefonnummer], bruger ikke denne funktion. BIIIIIP. Der er ikke specificeret
et gyldig nummer fra omstillingen - der kan ikke fortsættes for øjeblikket,
prøv venligst igen senere, farvel. {Opkald afsluttes}”

Der er en work-around medens der arbejdes på at udbedre fejlen. Ændrer man sit
nummer til at være hemmeligt igennem Touchpoint app’en eller taster "#31#"
foran nummeret man ringer til kan man godt komme igennem (OBS man skal ikke
ændre det i telefonens indstillinger).

Der er ikke nogen tidshorisont.


Planlagte ændringer

DataNet


(#1002458)
Planned cable work in Horsens 07/07-2017 (NMCP114418).


Dear Customer

Telia Denmark would like to inform you that on 07/07-2017 from 00:00 to 02:00
CET there will be a planned cable work in Horsens.

Expected downtime is up to 2 hours.


Affected Circuit:

TN-150739
Planned capacity upgrade of nodes in Sweden 09/10-2017 (NMCP117096). (#1014864)
Dear Customer

Telia Denmark would like to inform you that on 09/10-2017 from 00:00 to 04:00
CET there will be a planned capacity upgrade of nodes in Sweden.

Expected downtime is up to 5 minutes.


Affected Circuits:

TN-140406
TN-124558
TN-153276
Planned capacity upgrade of nodes in Sweden 16/10-2017 (NMCP117355). (#1015889)
Dear Customer

Telia Denmark would like to inform you that on 16/10-2017 from 00:00 to 04:00
CET there will be a planned capacity upgrade of nodes in Växjö, Sweden.

Expected downtime is up to 4 hours.


Affected Circuits:

TN-152153
Planned capacity upgrade of nodes in Gram, Ribe, Fredericia and Vejle 23/10-2017 (NMCP117400). (#1016089)
Dear Customer

Telia Denmark would like to inform you that on 23/10-2017 from 00:00 to 06:00
CET there will be a planned capacity upgrade of nodes in Gram, Ribe, Fredericia
and Vejle.

Expected downtime is up to 2 hours.


Affected Circuits:

TN-027280
TN-100532
TN-116438
TN-116460
TN-116814
TN-117621
TN-118571
TN-118831
TN-120194
TN-120195
TN-124250
TN-303456
TN-304229
TN-304907
TN-304910
TN-305123
TN-305132
TN-305369
TN-305715
TN-305718
TN-305822
TN-306927
TN-307414
TN-307748
TN-308238
TN-309053
TN-310476
TN-310596
TN-311200
TN-311319
TN-311901
TN-312564
TN-319350
TN-319645
TN-319696
TN-320321
TN-320591
TN-321474
TN-321753
TN-321791
TN-322517
TN-322632
TN-322809
TN-322874
TN-323086
TN-323986
TN-324166
TN-324452
TN-324457
TN-324716
TN-324828
TN-324985
TN-325655
TN-325823
TN-325824
TN-326144
TN-326336
TN-032358
TN-130294
TN-130295
TN-130319
TN-130320
TN-130321
TN-130322
TN-130323
TN-130324
TN-134900
TN-134903
TN-139322
TN-139357
TN-149054
TN-141127
TN-141129
TN-141158
TN-141159
TN-141160
TN-141162
TN-141163
TN-141741
TN-152661
TN-036855
TN-036855
TN-145590
Planned capacity upgrade of nodes in Sweden 23/10-2017 (NMCP117731). (#1016790)
Dear Customer

Telia Denmark would like to inform you that on 23/10-2017 from 00:00 to 04:00
CET there will be a planned capacity upgrade of nodes in Arlöw, Sweden.

Expected downtime is up to 5 minutes.


Affected Circuits:

TN-153851
Planned software upgrade work in Kastrup 24/10-2017, NMCP117823 (#1016954)
Varighed: 24-10-2017 05:30 - 24-10-2017 06:00
Dear Customer,
Telia Denmark would like to inform you that on 24/10-2017 from 05:30 to 06:00
CEST there will be a planned software upgrade work in Kastrup.


Expected downtime is 3 minutes.



Affected Circuits:

TN-143398
TN-148372
TN-314462
TN-315181
TN-323712
TR-121759
TR-122892
TR-125252
Planned cable work in Germany 24/10-2017 (PWIC79697). (#1017160)
Varighed: 24-10-2017 22:00 - 25-10-2017 06:00
Dear Customer

Telia Denmark would like to inform you that on 24/10-2017 from 23:00 to
25/10-2017 07:00 CET there will be a planned cable work in Germany.

Expected downtime is up to 6 hours.


Affected Circuit:

TN-150552
Planned capacity upgrade of node in Sweden 26/10-2017 (NMCP117557). (#1017374)
Varighed: 26-10-2017 04:00 - 26-10-2017 06:00
Dear Customer

Telia Denmark would like to inform you that on 26/10-2017 from 04:00 to 06:00
CET there will be a planned capacity upgrade of node in Nacka, Sweden.

Expected downtime is up to 5 minutes


Affected Circuit:

TN-152122
Cable work in Germany 25/10-2017 (PWIC79806). (#1017583)
Varighed: 25-10-2017 22:00 - 26-10-2017 06:00
Dear Customer

Telia Denmark would like to inform you that on 25/10-2017 from 22:00 to 06:00
CET there will be a cable work in Germany.

Expected downtime is up to 360 minutes.

Affected Circuits:

TN-150552
Cable work in Germany 26/10-2017 (PWIC79807) (#1017584)
Varighed: 26-10-2017 22:00 - 27-10-2017 06:00
Dear Customer

Telia Denmark would like to inform you that on 26/10-2017 from 22:00 to 06:00
CET there will be a cable work in Germany.

Expected downtime is up to 360 minutes.

Affected Circuits:

TN-150552
Planned capacity upgrade of nodes in Sweden 30/10-2017 (NMCP118111). (#1017838)
Varighed: 30-10-2017 00:00 - 30-10-2017 04:00
Dear Customer

Telia Denmark would like to inform you that on 30/10-2017 from 00:00 to 04:00
CET there will be a planned capacity upgrade of nodes in Sweden.

Expected downtime is up to 5 minutes.


Affected Circuits:

TN-152278
TN-141875
TN-152142
Planned maintenance work in Sweden 30/10-2017, NMCP117857 (#1018243)
Varighed: 30-10-2017 00:00 - 30-10-2017 04:00
Dear Customer,
Telia Denmark would like to inform you that on 30/10-2017 from 00:00 to 04:00
CET there will be a planned maintenance work in Sweden.


Expected downtime is 20 seconds.



Affected Circuits:

TN-151888
Planned software and hardware upgrade work in Kolding & Hasselager 06/11-2017, NMCP118186 (#1018427)
Varighed: 06-11-2017 00:00 - 06-11-2017 04:00
Dear Customer,
Telia Denmark would like to inform you that on 06/11-2017 from 00:00 to 04:00
CET there will be a planned software and hardware upgrade work in Kolding &
Hasselager.


Expected downtime is 10 minutes. Not all circuits at the same time.



Affected Circuits:

TN-037255
TN-037256
TN-037257
TN-037258
TN-037259
TN-037260
TN-037261
TN-037262
TN-037263
TN-037279
TN-037280
TN-037283
TN-037284
TN-037578
TN-037579
TN-037581
TN-037582
TN-037859
TN-038043
TN-038044
TN-133835
TN-133836
TN-133837
TN-133838
TN-133874
TN-133875
TN-133876
TN-133877
TN-133878
TN-133879
TN-133880
TN-133881
TN-133882
TN-133883
TN-133884
TN-133885
TN-133886
TN-133887
TN-133888
TN-133889
TN-133890
TN-133891
TN-133892
TN-133893
TN-133894
TN-133895
TN-133907
TN-133908
TN-134808
TN-134809
TN-134810
TN-134811
TN-134812
TN-134813
TN-134814
TN-134815
TN-134816
TN-134817
TN-134818
TN-134819
TN-134820
TN-134821
TN-134822
TN-134823
TN-134824
TN-134825
TN-134826
TN-134827
TN-134828
TN-134829
TN-134830
TN-134831
TN-134832
TN-134833
TN-134834
TN-134835
TN-134836
TN-134837
TN-134838
TN-134839
TN-134840
TN-134841
TN-134862
TN-134863
TN-134864
TN-134865
TN-134868
TN-134869
TN-134870
TN-134871
TN-134872
TN-134873
TN-134874
TN-134875
TN-134876
TN-134877
TN-134878
TN-134879
TN-134880
TN-134881
TN-134882
TN-134883
TN-134884
TN-134885
TN-134886
TN-134887
TN-134888
TN-134889
TN-134891
TN-134892
TN-134893
TN-134896
TN-134897
TN-134899
TN-134901
TN-134902
TN-134903
TN-134905
TN-134918
TN-134919
TN-134920
TN-134921
TN-134922
TN-134923
TN-134924
TN-134925
TN-134926
TN-134927
TN-134928
TN-134929
TN-134930
TN-134931
TN-134932
TN-134933
TN-134938
TN-134939
TN-137158
TN-139276
TN-139278
TN-139279
TN-139281
TN-139284
TN-139287
TN-139288
TN-139290
TN-139305
TN-139307
TN-139311
TN-139314
TN-139315
TN-139316
TN-139318
TN-139321
TN-139322
TN-139324
TN-139332
TN-139333
TN-139335
TN-139347
TN-139348
TN-139350
TN-139352
TN-139354
TN-139356
TN-139358
TN-139360
TN-139369
TN-139371
TN-139372
TN-139374
TN-139376
TN-139378
TN-139380
TN-139382
TN-139388
TN-139389
TN-139394
TN-139399
TN-139413
TN-139414
TN-139415
TN-139416
TN-139417
TN-139418
TN-139419
TN-139420
TN-139421
TN-139422
TN-139423
TN-139424
TN-139425
TN-139440
TN-139441
TN-139442
TN-139443
TN-139444
TN-139445
TN-139446
TN-139447
TN-139450
TN-139451
TN-139452
TN-139453
TN-139454
TN-139455
TN-139456
TN-139457
TN-139458
TN-139459
TN-139461
TN-139462
TN-139464
TN-139465
TN-139466
TN-139467
TN-139468
TN-139469
TN-139470
TN-139471
TN-139472
TN-139473
TN-139476
TN-139477
TN-139478
TN-139479
TN-139480
TN-139481
TN-139482
TN-139483
TN-139484
TN-139485
TN-139486
TN-139585
TN-139586
TN-139591
TN-139596
TN-140549
TN-140550
TN-140551
TN-140552
TN-140557
TN-140558
TN-140559
TN-140560
TN-140561
TN-140563
TN-140564
TN-140565
TN-140566
TN-140594
TN-140595
TN-140596
TN-140597
TN-140598
TN-140599
TN-140959
TN-140960
TN-140995
TN-140996
TN-141001
TN-141002
TN-141003
TN-141004
TN-141007
TN-141008
TN-141009
TN-141010
TN-142769
TN-142770
TN-142779
TN-142780
TN-142781
TN-142785
TN-142786
TN-142787
TN-142788
TN-142789
TN-142790
TN-142791
TN-142792
TN-142793
TN-142794
TN-142795
TN-142796
TN-142797
TN-142798
TN-142799
TN-142800
TN-142801
TN-142802
TN-142803
TN-142804
TN-142805
TN-142806
TN-142807
TN-142808
TN-143782
TN-146096
TN-146098
TN-146514
TN-146602
TN-147732
TN-147911
TN-147916
TN-147918
TN-147920
TN-147921
TN-147922
TN-148428
TN-148429
TN-148430
TN-148431
TN-148432
TN-148433
TN-148434
TN-148435
TN-148436
TN-148437
TN-148438
TN-148439
TN-148442
TN-148443
TN-148447
TN-148448
TN-148449
TN-148451
TN-148453
TN-148454
TN-148456
TN-148457
TN-148459
TN-148460
TN-148461
TN-148463
TN-148468
TN-148470
TN-148473
TN-148475
TN-148477
TN-148479
TN-148480
TN-148481
TN-148482
TN-148483
TN-148484
TN-148485
TN-148486
TN-148488
TN-148489
TN-148490
TN-148491
TN-148492
TN-148493
TN-148494
TN-148495
TN-148496
TN-148498
TN-148499
TN-148500
TN-148501
TN-148502
TN-148503
TN-148504
TN-148505
TN-148506
TN-148507
TN-148511
TN-148513
TN-148515
TN-148555
TN-148556
TN-148557
TN-148558
TN-148559
TN-148560
TN-148561
TN-148562
TN-148563
TN-148566
TN-148567
TN-148568
TN-148569
TN-148570
TN-148571
TN-148572
TN-148573
TN-148574
TN-148576
TN-148577
TN-148578
TN-148579
TN-148580
TN-148581
TN-148582
TN-148583
TN-148584
TN-148585
TN-148588
TN-148590
TN-148593
TN-148595
TN-149439
TN-149441
TN-149443
TN-149444
TN-149445
TN-149446
TN-149447
TN-149448
TN-149449
TN-149450
TN-149452
TN-149453
TN-149454
TN-149455
TN-149457
TN-149458
TN-149459
TN-149461
TN-149462
TN-149463
TN-149464
TN-149465
TN-149466
TN-149467
TN-149470
TN-149471
TN-149472
TN-149474
TN-149475
TN-149476
TN-149477
TN-149478
TN-149479
TN-149480
TN-149484
TN-149486
TN-149487
TN-149489
TN-149490
TN-149493
TN-149494
TN-149496
TN-149497
TN-149500
TN-149502
TN-149509
TN-149511
TN-149513
TN-149514
TN-149515
TN-149516
TN-149517
TN-149518
TN-149519
TN-149520
TN-149522
TN-149523
TN-149524
TN-149525
TN-149526
TN-149527
TN-149528
TN-149529
TN-149532
TN-149534
TN-149536
TN-149537
TN-149538
TN-149540
TN-149541
TN-149543
TN-149545
TN-149547
TN-149548
TN-149549
TN-149551
TN-149552
TN-149554
TN-149555
TN-149556
TN-149557
TN-149559
TN-149560
TN-149561
TN-149562
TN-149565
TN-149566
TN-149568
TN-149569
TN-149570
TN-149571
TN-149572
TN-149573
TN-149574
TN-149575
TN-149576
TN-149579
TN-149581
TN-149583
TN-149585
TN-149587
TN-149589
TN-149591
TN-149593
TN-149594
TN-149596
TN-149597
TN-149598
TN-149600
TN-149602
TN-149604
TN-149605
TN-149607
TN-149608
TN-149609
TN-149611
TN-149613
TN-149618
TN-149620
TN-149622
TN-149623
TN-149624
TN-149625
TN-149627
TN-149628
TN-149629
TN-149630
TN-149746
TN-149747
TN-149748
TN-149749
TN-149750
TN-149752
TN-149753
TN-149754
TN-149755
TN-149756
TN-149850
TN-149851
TN-150068
TN-150069
TN-150164
TN-150165
TN-150166
TN-150168
TN-150303
TN-150304
TN-150305
TN-150306
TN-150307
TN-150308
TN-150309
TN-150310
TN-150682
TN-150683
TN-150759
TN-150760
TN-150762
TN-150763
TN-150963
TN-150964
TN-151795
TN-151796
TN-152088
TN-152089
TN-152330
TN-152331
TN-152346
TN-152347
TN-152356
TN-152357
TN-152534
TN-152795
TN-152796
TN-153167
TN-153168
TN-153277
TN-153349
TN-153350
TN-153352
TN-153353
TN-153367
TN-153368
TN-153519
TN-153520
TN-153543
TN-153544
TN-153545
TN-153546
TN-153698
TN-153699
TN-153700
TN-153701
TN-153708
TN-153709
TN-153710
TN-153712
TN-153713
TN-153714
TN-153805
TN-153806
TN-154407
TN-154408
TN-154413
TN-154414
TN-154415
TN-154416
TN-154597
TN-154598
TN-154733
TN-154734
TN-154765
TN-154766
TN-154791
TN-154792
Cable work in Horsens 30/10-2017 (NMCP118402) (#1018557)
Varighed: 30-10-2017 00:00 - 30-10-2017 05:00
Dear Customer

Telia Denmark would like to inform you that on 30/10-2017 from 00:00 to 05:00
CET there will be a cable work in Horsens.

Expected downtime is up to 5 hours.


Affected Circuits:


TN-153337
TN-153338
TN-036591
TN-151848,
TN-152175
TN-151812
Cable work in Odense 30/10-2017 (NMCP118415) (#1018575)
Varighed: 30-10-2017 00:00 - 30-10-2017 05:00
Dear Customer

Telia Denmark would like to inform you that on 30/10-2017 from 00:00 to 05:00
CET there will be a cable work in Odense..

Expected downtime is up to 5 hours.


Affected Circuits:


TN-030812
TN-029116
TN-325584
Planned capacity upgrade of nodes in Hørning 06/11-2017 (NMCP118413). (#1018578)
Varighed: 06-11-2017 00:00 - 06-11-2017 06:00
Dear Customer

Telia Denmark would like to inform you that on 06/11-2017 from 00:00 to 06:00
CET there will be a planned capacity upgrade of nodes in Hørning.

Expected downtime is 2 x 15 minutes.


Affected Circuits:

TN-140348
TN-140456
TN-140576
TN-143119
TN-146884
TN-146996
TN-146998
TN-147001
TN-147002
TN-147004
TN-147006
TN-147008
TN-147010
TN-147012
TN-147014
TN-147021
TN-147167
TN-149912
TN-150759
TN-150760
TN-151012
TN-151013
TN-151705
TN-152030
TN-152031
TN-152033
TN-152034
TN-152787
TN-152926
TN-152967
TN-153027
TN-153037
TN-153224
TN-153618
TN-154388
TN-155026
Urgent cable work in Norway 26/10-2017, NMCP118440 (#1018703)
Varighed: 26-10-2017 08:00 - 26-10-2017 16:00
Dear Customer,
Telia Denmark would like to inform you that on 26/10-2017 from 08:00 to 16:00
CEST there will be an urgent cable work in Norway.


Expected downtime is max. 8 hours.



Affected Circuits:

TN-143537
Planned maintence in Sweden 06/11-2017, NMCP117664 (#1019722)
Varighed: 06-11-2017 00:00 - 06-11-2017 04:00
Dear Customer

Telia Denmark would like to inform you that on 06/11-2017 from 00:00 to 04:00
CET there will be a planned maintenance in Farsta, Sweden

Expected downtime is up to 4 hours.

Affected Circuits:

TN-148041
Planned capacity upgrade of nodes in Netherlands 08/11-2017 (PWIC80174). (#1019866)
Varighed: 08-11-2017 00:00 - 08-11-2017 06:00
Dear Customer

Telia Denmark would like to inform you that on 08/11-2017 from 00:00 to 06:00
CET there will be a planned capacity upgrade of nodes in Aalsmeer, Netherlands.

Expected downtime is up to 6 hours.


Affected Circuit:

TN-148094
Urgent cable work in Copenhagen 30/10-2017 (NMCP118500). (#1019944)
Varighed: 30-10-2017 00:00 - 30-10-2017 04:00
Dear Customer

Telia Denmark would like to inform you that on 30/10-2017 from 00:00 to 04:00
CET there will be an urgent cable work in Jagtvej, Copenhagen.

Expected downtime is up to 4 hours.


Affected Circuits:

TN-150181
TN-154396
TN-154395
TN-137159
TN-136132
TN-148220

Fastnet


Der er ingen planlagte ændringer.

Mobile


Der er ingen planlagte ændringer.

Hosting


Der er ingen planlagte ændringer.

UC


(#1012321)
Start of maintenance:
October 1st, 22:00

Duration:
4 hours (Estimated downtime 1 hour)

Customer impact:
Downtime for all Touchpoint Flex and Uno services. The network will not be
reachable during the maintenance work.

Maintenance information:
To ensure the highest security and performance levels for our services, we're
applying a software update on our firewalls located in our data centres. To
minimize the customer impact, the updates are scheduled at the most convenient
day of week and off hours.
The maintenance work is scheduled to be approximately one hour, but for safety
reasons we have a 4 hour window flagged.

We apologize for any inconveniences generated by this maintenance.

Thank you for your understanding and support,


Angivne tidspunkter er lokal dansk tid (CET/CEST).