Driftsinformation

Driftsinformation



Nuværende driftssituation

DataNet


Der er ingen kendte driftsforstyrrelser.

Fastnet


Spærring for kommunikation til og fra Syrien (#1044725)
Oprettet: 13-04-2018 13:56
Der er lukket helt ned for Syrien, samtlige tjenester (Roaming, International,
mobil og fastnet) til, i og ud af Syrien. Det gælder fra i dag.

Årsag: Grundet en EU restriktion ang. kontakt til Syriatel er vi nødsaget til,
at forhindre Syriatel roaming (indgående og udgående).

“Due to an EU decision to restrict contact with Syriatel do we need to prevent
Syriatel roaming (inbound and outbound)”
Problemer med internet i Nordsjælland (Farum & Allerød) (#1047184)
Oprettet: 25-04-2018 11:38
Produkter: ADSL / VDSL (internet via telefonstik)
Område: Nordsjælland
Opstået: 11:00
Forventet løst: Ukendt
Årsag: Ukendt
Beskrivelse: Der er pt manglende internet i dele af Nordsjælland. Vi er i gang
med at undersøge hvad problemet skyldes.

Vi beklager de gener det kan medføre. Vi arbejder på højtryk på, at udbedre
fejlen.

Mobile


Spærring for kommunikation til og fra Syrien (#1044724)
Oprettet: 13-04-2018 13:56
Der er lukket helt ned for Syrien, samtlige tjenester (Roaming, International,
mobil og fastnet) til, i og ud af Syrien. Det gælder fra i dag.

Årsag: Grundet en EU restriktion ang. kontakt til Syriatel er vi nødsaget til,
at forhindre Syriatel roaming (indgående og udgående).

“Due to an EU decision to restrict contact with Syriatel do we need to prevent
Syriatel roaming (inbound and outbound)”
Nedbrud i 4242 Boeslunde (#1047181)
Oprettet: 25-04-2018 11:30
Problemet berører: Mobiltelefoni og mobil data, 2G + 3G + 4G

Årsag til problemet: Ukendt

Problemet er opstået: 23/04-2018

Problemet forventes løst: Vi har endnu ingen tidshorisont, men der arbejdes
intenst på at udbedre fejlen.
Der kan i øjeblikket opleves problemer med opkald og mobil data over 3G (900 MHz) (#1046313)
Oprettet: 20-04-2018 10:14
Problemet berører: Opkald og mobil data over 3G (900 MHz)

Årsag til problemet: Ukendt

Problemet er opstået: 20/04-2018

Problemet forventes løst: Vi har endnu ingen tidshorisont, men der arbejdes
intenst på at udbedre fejlen.

Andet: Som midlertidig løsning kan man låse sin telefon til kun 2G og dermed
foretage og modtage opkald
Opdatering 23-04-2018 13:51:
Det berørte område er 8680 Ry

Hosting


Der er ingen kendte driftsforstyrrelser.

UC


Der er ingen kendte driftsforstyrrelser.


Planlagte ændringer

DataNet


(#1002458)
Planned cable work in Horsens 07/07-2017 (NMCP114418).


Dear Customer

Telia Denmark would like to inform you that on 07/07-2017 from 00:00 to 02:00
CET there will be a planned cable work in Horsens.

Expected downtime is up to 2 hours.


Affected Circuit:

TN-150739
Maintenance work in Glostrup & Ballerup 30/04-2018, NMCP122679 (#1040358)
Varighed: 30-04-2018 00:30 - 30-04-2018 03:30
Dear Customer,
Telia Denmark would like to inform you that on 30/04-2018 from 00:30 to 03:30
CEST there will be a maintenance work in Glostrup & Ballerup.


Expected downtime is 1 hour.


Affected Circuits:

TN-153478
TN-154370
TN-154158
TN-152793
TN-153279
TN-151620
TN-134803
TN-139264
Maintenance work in Hamburg, Germany 27/04-2018, PWIC85605 (#1043996)
Varighed: 27-04-2018 00:00 - 27-04-2018 04:00
Dear Customer,
Telia Denmark would like to inform you that on 27/04-2018 from 00:00 to 04:00
CEST there will be a maintenance work in Hamburg, Germany.


Expected downtime is 60 minutes.


Affected Circuits:

TN-152105
Maintenance work in Helsingborg, Sweden 30/04-2018, NMCP122746 (#1044197)
Varighed: 30-04-2018 00:00 - 30-04-2018 04:00
Dear Customer,
Telia Denmark would like to inform you that on 30/04-2018 from 00:00 to 04:00
CEST there will be a maintenance work in Helsingborg, Sweden.


Expected downtime is 4 hours.


Affected Circuits:

TN-150122
TN-137207
TN-140195
Maintenance work in Malmö, Sweden 30/04-2018, NMCP122750 (#1044203)
Varighed: 30-04-2018 00:00 - 30-04-2018 04:00
Dear Customer,
Telia Denmark would like to inform you that on 30/04-2018 from 00:00 to 04:00
CEST there will be a maintenance work in Malmö, Sweden.


Expected downtime is 4 hours.


Affected Circuits:

TN-140113
TN-149106
Planned capacity upgrade of nodes in Sweden 30/04-2018 (NMCP122748). (#1044204)
Varighed: 30-04-2018 00:00 - 30-04-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 30/04-2018 from 00:00 to 04:00
CET there will be a planned capacity upgrade of nodes in Valbo, Sweden.

Expected downtime is up to 4 hours.


Affected Circuit:

TN-151342
Cable work in Vesterbro Odense 06/05-2018, NMCP122890 (#1044269)
Varighed: 06-05-2018 22:00 - 07-05-2018 06:00
Dear Customer,
Telia Denmark would like to inform you that on 06/05-2018 from 22:00 to
07/05-2018 06:00 CEST there will be a cable work in Vesterbro Odense.


Expected downtime is 8 hours.


Affected Circuits:

TN-133877
TN-133880
TN-138265
TN-138266
TN-139276
TN-139277
TN-147252
TN-147253
TN-151133
TN-153033
Planned cable work in Finland 26-27/04-2018 (6073397). (#1044527)
Varighed: 26-04-2018 22:00 - 27-04-2018 02:00
Dear Customer

Telia Denmark would like to inform you that on 26/04-2018 from 22:00 to 02:00
CET there will be a planned cable work in Hämeenkyrö, Finland.

Expected downtime is up to 4 hours.

Affected Circuit:

TN-152562
Planned capacity upgrade of nodes in Sweden 02/05-2018 (NMCP123581). (#1044553)
Varighed: 02-05-2018 00:00 - 02-05-2018 06:00
Dear Customer

Telia Denmark would like to inform you that on 02/05-2018 from 00:00 to 06:00
CET there will be a planned capacity upgrade of nodes in Kristinehamn, Sweden.

Expected downtime is up to 5 minutes.


Affected Circuit:

TN-137245
Rerouting work in Örebro, Sweden 30/04-2018, NMCP123823 (#1045517)
Varighed: 30-04-2018 00:00 - 30-04-2018 04:00
Dear Customer,
Telia Denmark would like to inform you that on 30/04-2018 from 00:00 to 04:00
CEST there will be a rerouting due to site migration in Örebro, Sweden.


Expected downtime is 3 minutes.


Affected Circuits:

TN-148317
Planned capacity upgrade of nodes in Sweden 07/05-2018 (NMCP123469). (#1045519)
Varighed: 07-05-2018 00:00 - 07-05-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 07/05-2018 from 00:00 to 04:00
CET there will be a planned capacity upgrade of nodes in Hanviken, Sweden.

Expected downtime is up to 4 hours.


Affected Circuit:

TN-147831
Planned capacity upgrade of nodes in Sweden 07/05-2018 (NMCP123274). (#1045631)
Varighed: 07-05-2018 00:00 - 07-05-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 07/05-2018 from 00:00 to 04:00
CET there will be a planned capacity upgrade of nodes in Malmö, Sweden.

Expected downtime is up to 4 hours.

Affected Circuit:

TN-149244
Cable work in Stenungsund, Sweden 30/04-2018 (NMCP123613). (#1045682)
Varighed: 30-04-2018 00:00 - 30-04-2018 06:00
Dear Customer

Telia Denmark would like to inform you that on 30/04-2018 from 00:00 to 06:00
CET there will be perform a cable work in Stenungsund, Sweden.

Expected downtime is up to 6 hours.


Affected Circuits:


TN-137233
TN-149220
Planned cable work in Aarhus 14/05-2018 (NMCP123899). (#1046122)
Varighed: 14-05-2018 00:00 - 14-05-2018 01:00
Dear Customer

Telia Denmark would like to inform you that on 14/05-2018 from 00:00 to 01:00
CET there will be a planned cable work in Aarhus.

Expected downtime is up to one hour.

Affected Circuits:

TN-153347
TN-153348
Maintenance work due to site migration in Ballerup 15/05-2018 (NMCP124002). (#1046155)
Varighed: 15-05-2018 01:00 - 15-05-2018 02:00
Dear Customer

Telia Denmark would like to inform you that on 15/05-2018 from 01:00 to 02:00
CET there will be a maintenance work due to site migration in Ballerup.

Expected downtime is up to one hour.


Affected Circuits:

TN-152662
TN-152878
TN-152879
TN-152880
TN-152881
TN-152882
TN-152883
Planned capacity upgrade of nodes in United Kingdom 30/04-2018 (PWIC86317). (#1046156)
Varighed: 30-04-2018 01:00 - 30-04-2018 06:00
Dear Customer

Telia Denmark would like to inform you that on 30/04-2018 from 01:00 to 06:00
CET there will be a planned capacity upgrade of nodes in United Kingdom.

Expected downtime is up to 60 minutes.

Affected Circuit:

TN-155600
Planned capacity upgrade of nodes in Malmö 14/05-2018 (NMCP122954). (#1046159)
Varighed: 14-05-2018 00:00 - 14-05-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 14/05-2018 from 00:00 to 04:00
CET there will be a planned capacity upgrade of nodes in Malmö.

Expected downtime is up to 5 minutes.


Affected Circuit:

TN-140426
Software upgrade work in Denmark 02/05-2018, NMCP124016 (#1046167)
Varighed: 02-05-2018 02:00 - 02-05-2018 05:00
Dear Customer,
Telia Denmark would like to inform you that on 02/05-2018 from 02:00 to 05:00
CEST there will be a software upgrade on nodes in Denmark.


Expected downtime is 15 minutes.


Affected Circuits:

TN-140649
TN-140651
TN-140653
TN-150554
TN-152005
TN-152585
Planned software upgrade of nodes in Norway 30/04-2018 (NMCP123995). (#1046296)
Varighed: 30-04-2018 00:00 - 30-04-2018 06:00
Dear Customer

Telia Denmark would like to inform you that on 30/04-2018 from 00:00 to 06:00
CET there will be perform a planned software upgrade of nodes in Norway.

Expected downtime is up to 5 hours.


Affected Circuits:


TN-151237
Planned capacity upgrade of nodes in United Kingdom 02-03/05-2018 (PWIC86327). (#1046363)
Varighed: 02-05-2018 23:00 - 03-05-2018 07:00
Dear Customer

Telia Denmark would like to inform you that on 02-03/05-2018 from 23:00 to
07:00 CET there will be a planned capacity upgrade of nodes in UK.

Expected downtime is up to 2 hours.


Affected Circuits:

TN-141858
TN-154110
Planned capacity upgrade of nodes in Sweden 14/05-2018 (NMCP123301). (#1046367)
Varighed: 14-05-2018 00:00 - 15-05-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 14/05-2018 from 00:00 to 04:00
CET there will be a planned capacity upgrade of nodes in Tylösand, Sweden.

Expected downtime is up to 4 hours.


Affected Circuits:

TN-155680
Software upgrade work in Denmark 02/05-2018, NMCP124021 (#1046387)
Varighed: 02-05-2018 00:00 - 02-05-2018 02:00
Dear Customer,
Telia Denmark would like to inform you that on 02/05-2018 from 00:00 to 02:00
CEST there will be a software upgrade on nodes in Denmark.


Expected downtime is 15 minutes.


xDSL circuits in:

Kastrup
København
København K
København S
København SV
København V


Affected Circuits:

TN-016666
TN-025442
TN-143010
TN-146723
TN-147379
TN-149383
TN-150982
TN-152820
TN-153671
TN-155543
Urgent software upgrade of nodes in Norway 24/04-2018 (NMCP124074). (#1046728)
Varighed: 24-04-2018 00:00 - 24-04-2018 05:00
Dear Customer

Telia Denmark would like to inform you that on 24/04-2018 from 00:00 to 05:00
CET there will be perform a urgent software upgrade of nodes in Norway.

Expected downtime is up to 15 minutes.


Affected Circuits:


TN-144051
Planned capacity upgrade of nodes in Norway 03/05-2018 (107467). (#1046744)
Varighed: 03-05-2018 00:30 - 03-05-2018 06:00
Dear Customer

Telia Denmark would like to inform you that on 03/05-2018 from 00:30 to 06:00
CET there will be a planned capacity upgrade of nodes in Gjøvik, Norway.

Expected downtime is up to 30 minutes.


Affected Circuit:

TN-152163
Software upgrade work in Norway 03/05-2018, 6073734 (#1046828)
Varighed: 03-05-2018 03:00 - 03-05-2018 06:00
Dear Customer,
Telia Denmark would like to inform you that on 03/05-2018 from 03:00 to 06:00
CEST there will be a software upgrade work in Norway.


Expected downtime is 15 - 30 minutes.


Affected Circuits:

TN-151792
Reschedule maintenance work in London, UK 23/05-2018, PWIC85767 (#1047125)
Varighed: 23-05-2018 01:00 - 23-05-2018 05:00
Dear Customer,
Telia Denmark would like to inform you that on 23/05-2018 from 01:00 to 05:00
CEST there will be a maintenance work in London, UK.
Original date 2018-04-26.


Expected downtime is 30 minutes.


Affected Circuits:

TN-141859
Planned capacity upgrade of nodes in Køge 07/05-2018 (NMCP124225). (#1047129)
Varighed: 07-05-2018 00:00 - 07-05-2018 05:00
Dear Customer

Telia Denmark would like to inform you that on 07/05-2018 from 00:00 to 05:00
CET there will be a planned capacity upgrade of nodes in Køge.

Expected downtime is up to 5 minutes.

Affected Circuit:

TN-140647
Urgent software upgrade of nodes in Norway 30/04-2018 (NMCP124149). (#1047133)
Varighed: 30-04-2018 01:00 - 30-04-2018 06:00
Dear Customer

Telia Denmark would like to inform you that on 30/04-2018 from 01:00 to 06:00
CET there will be perform a urgent software upgrade of nodes in Norway.

Expected downtime is up to 30 minutes.


Affected Circuits:

TN-147788
TN-147787
Planned capacity upgrade of nodes in Germany 13/05-2018 (PWIC86460). (#1047229)
Varighed: 13-05-2018 00:00 - 13-05-2018 05:00
Dear Customer

Telia Denmark would like to inform you that on 13/05-2018 from 00:00 to 05:00
CET there will be a planned capacity upgrade of nodes in Dusseldorf, Germany.

Expected downtime is up to 60 minutes.


Affected Circuit:

TN-148093
Urgent software upgrade work in China 07/05-2018, PWIC86516 (#1047344)
Varighed: 07-05-2018 00:00 - 07-05-2018 01:00
Dear Customer,
Telia Denmark would like to inform you that on 07/05-2018 from 00:00 to 01:00
CEST there will be an urgent software upgrade work in China.
Original date 2018-04-26.


Expected downtime is 30 minutes.


Affected Circuits:

TN-151476
Planned capacity upgrade of nodes in Thisted 21/05-2018 (NMCP124190). (#1047363)
Varighed: 21-05-2018 00:00 - 21-05-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 21/05-2018 from 00:00 to 04:00
CET there will be a planned capacity upgrade of nodes in Thisted.

Expected downtime is from 5 minutes up to 2 hours.

Affected Circuits:


TN-009919
TN-013409
TN-027538
TN-100158
TN-100171
TN-111757
TN-118204
TN-118205
TN-118399
TN-118482
TN-118630
TN-118772
TN-118793
TN-118805
TN-118818
TN-119003
TN-121922
TN-129494
TN-129681
TN-129908
TN-129911
TN-129912
TN-129987
TN-130834
TN-130835
TN-130836
TN-130837
TN-130838
TN-132598
TN-134952
TN-134955
TN-139390
TN-139434
TN-139439
TN-139587
TN-142788
TN-142789
TN-142790
TN-143431
TN-146810
TN-146826
TN-149072
TN-150828
TN-153678
TN-155454
TN-156210
TN-156214
TN-228991
TN-228992
TN-236354
TN-236813
TN-240117
TN-301198
TN-302424
TN-302726
TN-302940
TN-303741
TN-303892
TN-303915
TN-304299
TN-304463
TN-306735
TN-307669
TN-309241
TN-309263
TN-309441
TN-310077
TN-310127
TN-310503
TN-310510
TN-310597
TN-311171
TN-311736
TN-311765
TN-311773
TN-313347
TN-315685
TN-317225
TN-318909
TN-320647
TN-321196
TN-321573
TN-321588
TN-321959
TN-321982
TN-322238
TN-322251
TN-322324
TN-322766
TN-322796
TN-322903
TN-322921
TN-322945
TN-323029
TN-323053
TN-323178
TN-323235
TN-323395
TN-323573
TN-323796
TN-323837
TN-323976
TN-324169
TN-324467
TN-325284
TN-325529
TN-325592
TN-325617
TN-325855
TN-326159
TN-326176
TN-326409
TN-326422
TN-326479
Planned capacity upgrade of nodes in Sakskøbing 09/05-2018 (NMCP124310). (#1047385)
Varighed: 09-05-2018 02:00 - 09-05-2018 05:00
Dear Customer

Telia Denmark would like to inform you that on 09/05-2018 from 02:00 to 05:00
CET there will be a planned capacity upgrade of nodes in Sakskøbing.

Expected downtime is up to 15 minutes.


Affected Circuit:

TN-156217
Software upgrade work Denmark 09/05-2018, NMCP124319 (#1047406)
Varighed: 09-05-2018 00:00 - 09-05-2018 02:00
Dear Customer,
Telia Denmark would like to inform you that on 09/05-2018 from 00:00 to 02:00
CEST there will be a software upgrade work in Denmark.


Expected downtime is 15 minutes.


Affected Circuits:

TN-146218
TN-146807
TN-146810
TN-149649
TN-153045
TN-153476
TN-153678

Fastnet


Der er ingen planlagte ændringer.

Mobile


Der er ingen planlagte ændringer.

Hosting


Der er ingen planlagte ændringer.

UC


UPDATE af netværk (#1046158)
Vi udfører den 8/5-2018 i tidsrummet (23:00 til 04:00) en opdatering af vores
netværk.
Dette kan bevirke at enkelte Touchpoint numre kan opleve korte afbrydelser
(max. 1min) i det nævnte tidsrum.
Update af Touchpoint Flex/Uno I aften d. 26 april (#1047408)
Vi udfører i aften d. 26 april en opdatering af Touchpoint Flex/UNO, for mindre
fejlrettelser.
Vi starter kl. 20.00 og forventer at være færdige kl. 23.59. I tidsrummet
forventer vi ikke nede tid på jeres service.


Angivne tidspunkter er lokal dansk tid (CET/CEST).