Driftsinformation

Driftsinformation



Nuværende driftssituation

DataNet


Der er ingen kendte driftsforstyrrelser.

Fastnet


Problemer med IP på Coaxial forbindelser (#1143150)
Oprettet: 02-10-2019 09:57
Vi oplever at nogle kunder har problemer med at deres coaxial forbindelse
mister IP.
Løsningen er, for de fleste, at genstarte modemmet. For nogle enkelte er det
nødvendigt med reset.

Du kan selv prøve følgende:
- Sluk for dit modem.
- Vent 2 minutter
- Tænd for dit modem.
- Vent op til 45 minutter.
Afhælpes problemet ikke af det kan du forsøge med reset:
- Lokaliser reset knappen på dit modem.
- Hold noget tyndt inde i knappen i ca 10 sekunder.
- Vent op til 45 minutter.
Er der stadig ikke forbindelse, kontakt Telia support.

Vi arbejder på at finde årsagen til problemet og en løsning. Men har endnu
ingen ETR.
Problemer med telefoni for kunder med "ACE" (#1146899)
Oprettet: 13-11-2019 12:25
Der kan i øjeblikket opleves problemer med at logge på ACE.
Vi arbejder på at løse problemet.
Opdatering 13-11-2019 15:59:
Fejlen er rettet.

Mobile


Der er ingen kendte driftsforstyrrelser.

Hosting


Der er ingen kendte driftsforstyrrelser.

UC


Der er ingen kendte driftsforstyrrelser.


Planlagte ændringer

DataNet


Urgent rerouting due to site migration in Norway 10/09-2019 (NMCP144813). (#1140383)
Dear Customer

Telia Denmark would like to inform you that on 10/09-2019 from 00:00 to 06:00
CET there will be perform a urgent rerouting due to site migration in Norway.

Expected downtime is up to 6 hours.


Affected Circuits:

TN-144139
Urgent work in Sakskøbing & Rungsted Kyst 16/09-2019, NMCP145232 (#1141245)
Dear Customer,
Telia Denmark would like to inform you that on 16/09-2019 from 00:00 to 02:00
CEST there will be an urgent software upgrading due to efficiency reduction of
equipment in Sakskøbing & Rungsted Kyst.


Expected downtime is 15 minutes.


Affected Circuits:

TN-140573
TN-140574
TN-156216
TN-156217
Cable work in Taastrup 21/10-2019, NMCP145670 (#1142982)
Dear Customer,
Telia Denmark would like to inform you that on 21/10-2019 from 00:00 to 01:30
CEST there will be a cable work due to network disturbances in Taastrup.


Expected downtime is 3 hours and 45 minutes.


Affected Circuits:

TN-111137
TN-123328
TN-123329
TN-127604
TN-132654
TN-132655
TN-133245
TN-136569
TN-136702
TN-137414
TN-137415
TN-137581
TN-138179
TN-138180
TN-138181
TN-138754
TN-138770
TN-143390
TN-144311
TN-144312
TN-146288
TN-146334
TN-150891
TN-152846
TN-152847
TN-153549
TN-153550
TN-153550
TN-155185
TN-155186
TN-155518
TN-155519
TN-156920
TN-156921
TN-156922
TN-156923
TN-156924
TN-156925
TN-157370
TN-157371
TN-157694
TN-158257
TN-158259
TN-158846
TN-158847
TN-158972
TN-158973
TN-225291
TN-234507
TN-235615
TN-300578
TN-300922
TN-301969
TN-304135
TN-306088
TN-308329
TN-309563
TN-311405
TN-313400
TN-314036
TN-314444
TN-315323
TN-318193
TN-319523
TN-320674
TN-321188
TN-321234
TN-321235
TN-322239
TN-323536
TN-325162
TN-326085
Planned capacity upgrade of nodes in Denmark and Germany 11.11.2019 (NMCP146899). (#1145270)
Dear CustomerTelia Denmark would like to inform you that on 17.11.2019 from
02:00 to 06:00 CET there will be a planned capacity upgrade of nodes in Denmark
and Germany.Expected downtime is up to 20 minutes.
Affected Circuits:TN-500128
TN-500080
TN-500094
Urgent capacity upgrade of nodes in Trige 10.12.2019 (NMCP149185). (#1148922)
Dear CustomerTelia Denmark would like to inform you that on 10.12.2019 from
10:00 to 16:00 CET there will be an urgent capacity upgrade of nodes in Trige.Expected
downtime is up to 6 hours.
Affected Circuits:TN-134671
TN-145828
TN-145829
TN-146375
TN-146376
Planned capacity upgrade of nodes in Hong Kong 17.12.2019. (#1147055)
Varighed: 17-12-2019 17:00 - 17-12-2019 19:15
Dear CustomerTelia Denmark would like to inform you that on 17.12.2019 from
17:00 to 19:15 CET there will be a planned capacity upgrade of nodes in Hong
Kong.Expected downtime is up to 1 hour.
Affected Circuit:TN-155674
Planned capacity upgrade of nodes in Skævinge and Helsinge 16.12.2019 (NMCP148796). (#1147864)
Varighed: 16-12-2019 00:45 - 16-12-2019 03:00
Dear CustomerTelia Denmark would like to inform you that on 16.12.2019 from
00:45 to 03:00 CET there will be a planned capacity upgrade of nodes in
Skævinge and Helsinge.Expected downtime is up to 2 hours.
Affected Circuits:TN-118297
TN-118390
TN-118634
TN-134791
TN-134793
TN-134799
TN-139409
TN-139410
TN-143908
TN-150886
TN-150887
TN-150946
TN-150947
TN-154383
TN-154384
TN-234790
TN-235165
TN-235180
TN-235185
TN-237039
TN-301163
TN-301355
TN-304307
TN-307276
TN-309023
TN-309519
TN-310400
TN-310402
TN-311500
TN-311568
TN-312687
TN-313656
TN-314033
TN-314782
TN-315683
TN-315975
TN-316144
TN-316901
TN-318087
TN-318113
TN-319963
TN-321267
TN-321410
TN-322823
TN-323080
TN-323950
TN-324685
TN-324742
TN-325480
TN-326287
TN-500038
TN-500053
Planned capacity upgrade of nodes in Sweden 16.12.2019 (NMCP148836). (#1147878)
Varighed: 16-12-2019 00:00 - 16-12-2019 05:00
Dear CustomerTelia Denmark would like to inform you that on 16.12.2019 from
00:00 to 05:00 CET there will be a planned capacity upgrade of nodes in
Norrtälje, Sweden.Expected downtime is up to 5 hours.
Affected Circuit:TN-138215
Planned maintenance in Sweden 16.12.2019 NMCP149047 (#1148486)
Varighed: 16-12-2019 00:00 - 16-12-2019 01:30
Dear Customer,

Telia Denmark would like to inform you that on 16.12.2019 00:00 - 16.12.2019
01:30 CET there will be rerouting due to site migration in Sweden.

Expected downtime is up to 2 Minutes

Affected Circuit(s):
TN-137207
TN-137209
TN-137217
TN-137232
TN-117048
TN-149111
TN-149125
TN-149135
TN-153331
TN-154177
TN-159435
Planned maintenance in Sweden 16.12.2019 NMCP149049 (#1148586)
Varighed: 16-12-2019 00:00 - 16-12-2019 01:30
Dear Customer,

Telia Denmark would like to inform you that on 16.12.2019 00:00 - 16.12.2019
01:30 CET there will be software upgrading due to service quality
sustainability in Sweden.

Expected downtime is up to 2 Minutes

Affected Circuit(s):
TN-148318
TN-137176
TN-137185
TN-137199
TN-137205
TN-123764
TN-144428
TN-146616
TN-149234
TN-149240
Planned maintenance in Sweden 16.12.2019 NMCP149048 (#1148590)
Varighed: 16-12-2019 00:00 - 16-12-2019 01:30
Dear Customer,

Telia Denmark would like to inform you that on 16.12.2019 00:00 - 16.12.2019
01:30 CET there will be software upgrading due to service quality
sustainability in Sweden.

Expected downtime is up to 2 Minutes

Affected Circuit(s):
TN-156787
TN-138603
TN-149106
TN-149176
TN-149256
TN-151715
TN-121359
Planned maintenance in Sweden 16.12.2019 NMCP149033 (#1148593)
Varighed: 16-12-2019 00:00 - 16-12-2019 01:30
Dear Customer,

Telia Denmark would like to inform you that on 16.12.2019 00:00 - 16.12.2019
01:30 CET there will be software upgrading due to service quality
sustainability in Sweden.

Expected downtime is up to 2 Minutes

Affected Circuit(s):
TN-137165
TN-137244
Software upgrade in Denmark 06/01-2020, NMCP149177 (#1148939)
Varighed: 06-01-2020 00:00 - 06-01-2020 02:00
Dear Customer,
Telia Denmark would like to inform you that on 06/01-2020 from 00:00 to 02:00
CET there will be a software upgrade work on nodes in Denmark.


Expected downtime is from 15 minutes.


Affected Circuits:

TN-116734
TN-116736
TN-117615
TN-118389
TN-118496
TN-118700
TN-118766
TN-118813
TN-118955
TN-122261
TN-124800
TN-124933
TN-126775
TN-129023
TN-129661
TN-138555
TN-138556
TN-138557
TN-142696
TN-142758
TN-142759
TN-142760
TN-142882
TN-142883
TN-145778
TN-145780
TN-146811
TN-146812
TN-147164
TN-147711
TN-147712
TN-152053
TN-152054
TN-152055
TN-153524
TN-153525
TN-155252
TN-155530
TN-155531
TN-155540
TN-155543
TN-155635
TN-156542
TN-156554
TN-157614
TN-157615
TN-157812
TN-157813
TN-158023
TN-158024
TN-158025
TN-158585
TN-158586
TN-158962
TN-158963
TN-227926
TN-234794
TN-234882
TN-235023
TN-235106
TN-235192
TN-236365
TN-236911
TN-236988
TN-237581
TN-238511
TN-238768
TN-238827
TN-239695
TN-239985
TN-240200
TN-303666
TN-303918
TN-304097
TN-304872
TN-306790
TN-308823
TN-308926
TN-309480
TN-310526
TN-310535
TN-310926
TN-311206
TN-311414
TN-311438
TN-311552
TN-311694
TN-311711
TN-312610
TN-312612
TN-312804
TN-313361
TN-313409
TN-313693
TN-313723
TN-313849
TN-315151
TN-315320
TN-315845
TN-315846
TN-315881
TN-315890
TN-316271
TN-316568
TN-316602
TN-317441
TN-317465
TN-317870
TN-317891
TN-319486
TN-319960
TN-320296
TN-321112
TN-321204
TN-321778
TN-321805
TN-321832
TN-321839
TN-321944
TN-322398
TN-322760
TN-322829
TN-323079
TN-323130
TN-323574
TN-323601
TN-323983
TN-324173
TN-324208
TN-324424
TN-324486
TN-324488
TN-324745
TN-324936
TN-324943
TN-325097
TN-325434
TN-325446
TN-325527
TN-325820
TN-325940
TN-325941
TN-325996
TN-326112
TN-326243
TN-326581
TN-326637
TN-326682
TN-326692
TN-326745
TN-326793
TN-327113
TN-327195
TN-327295
TN-327298
Planned maintenance in Denmark 06.01.2020 NMCP149219 (#1149041)
Varighed: 06-01-2020 02:00 - 06-01-2020 05:00
Dear Customer,

Telia Denmark would like to inform you that on 06.01.2020 02:00 - 06.01.2020
05:00 CET there will be Software upgrading due to service quality
sustainability in Denmark.

Expected downtime is up to 15 Minutes

Affected Circuit(s):
TN-138427
TN-138428
TN-138429
TN-146516
TN-146517
TN-153022
TN-153023
TN-153685
TN-153686
TN-156964
TN-156965
TN-158485
TN-158487
Planned maintenance in Denmark 08-01-2020 NMCP149276 (#1149290)
Varighed: 08-01-2020 00:00 - 08-01-2020 02:00
Dear Customer,

Telia Denmark would like to inform you that on 08-01-2020 00:00 - 08-01-2020
02:00 CET there will be software upgrading due to service quality
sustainability in Denmark.

Expected downtime is up to 15 Minutes

Affected Circuit(s):
TN-116606
TN-117973
TN-118217
TN-120192
TN-123470
TN-130388
TN-133129
TN-146212
TN-146213
TN-151663
TN-151664
TN-235047
TN-235757
TN-236361
TN-238838
TN-238890
TN-239420
TN-301518
TN-301575
TN-301576
TN-301577
TN-302024
TN-303016
TN-303099
TN-303110
TN-303135
TN-303144
TN-303155
TN-303156
TN-303159
TN-303163
TN-303194
TN-303218
TN-303228
TN-303270
TN-303284
TN-303322
TN-303358
TN-303366
TN-303404
TN-303448
TN-303450
TN-303471
TN-303477
TN-303485
TN-303503
TN-303507
TN-303523
TN-303530
TN-303547
TN-303565
TN-303590
TN-303591
TN-303630
TN-303636
TN-303639
TN-303641
TN-303646
TN-303652
TN-303667
TN-303674
TN-303677
TN-303691
TN-303696
TN-303701
TN-303770
TN-303815
TN-303951
TN-303998
TN-304027
TN-304054
TN-304082
TN-304094
TN-304144
TN-304204
TN-304237
TN-304243
TN-304250
TN-304253
TN-304323
TN-304326
TN-304344
TN-304355
TN-304428
TN-304454
TN-304500
TN-304508
TN-304521
TN-304522
TN-304600
TN-304856
TN-304859
TN-304860
TN-304873
TN-305544
TN-306099
TN-306636
TN-306641
TN-306714
TN-306969
TN-307256
TN-307480
TN-308090
TN-308305
TN-308437
TN-308683
TN-308815
TN-308858
TN-308860
TN-309220
TN-309327
TN-309538
TN-309639
TN-309776
TN-309804
TN-309835
TN-309873
TN-310267
TN-310490
TN-310823
TN-311372
TN-312230
TN-312384
TN-313674
TN-313973
TN-314850
TN-315476
TN-315912
TN-315969
TN-316742
TN-316996
TN-317390
TN-317905
TN-318202
TN-318377
TN-319060
TN-319242
TN-319401
TN-319436
TN-319697
TN-319766
TN-319804
TN-320582
TN-320612
TN-320929
TN-320930
TN-320931
TN-321107
TN-321551
TN-321589
TN-321901
TN-322489
TN-322647
TN-322719
TN-322736
TN-322758
TN-322828
TN-322861
TN-322917
TN-322932
TN-322988
TN-322993
TN-323199
TN-323242
TN-323251
TN-323257
TN-323446
TN-323700
TN-323734
TN-323853
TN-323965
TN-323968
TN-324109
TN-324737
TN-324865
TN-324919
TN-324946
TN-325159
TN-325211
TN-325230
TN-325243
TN-325248
TN-325260
TN-325504
TN-325984
TN-326016
TN-326116
TN-326122
TN-326188
TN-326277
TN-326329
TN-326424
TN-326464
TN-326484
TN-326485
TN-326499
TN-326687
TN-326702
TN-326784
TN-326986
TN-327043
TN-327112
TN-327238
TN-156548
Urgent software upgrading due to service quality sustainability in Norway 17/12-2019 (NMCP149330). (#1149298)
Varighed: 17-12-2019 01:00 - 17-12-2019 02:00
Dear Customer

Telia Denmark would like to inform you that on 17/12-2019 from 01:00 to 02:00
CET there will be perform a urgent software upgrading due to service quality
sustainability.

Expected downtime is up to 10 minutes.

Affected Circuits:


TN-149689
TN-151237
TN-149930
TN-152157
TN-152163
Planned capacity upgrade of nodes in several locations in Denmark 13.01.2020 (NMCP149333). (#1149310)
Varighed: 13-01-2020 02:00 - 13-01-2020 05:00
Dear CustomerTelia Denmark would like to inform you that on 13.01.2020 from
02:00 to 05:00 CET there will be a planned capacity upgrade of nodes
several locations in Denmark.Expected downtime is up to 15 minutes.
Affected Circuits:TN-117426
TN-118712
TN-132952
TN-141005
TN-141006
TN-142030
TN-142031
TN-142374
TN-145871
TN-145874
TN-146516
TN-146517
TN-156558
TN-215959
TN-228047
TN-234966
TN-235481
TN-235718
TN-239105
TN-239835
TN-301296
TN-306772
TN-308438
TN-310842
TN-310967
TN-312583
TN-313496
TN-313833
TN-313990
TN-314005
TN-314767
TN-315274
TN-316126
TN-317501
TN-317570
TN-317888
TN-318582
TN-318703
TN-319323
TN-324156
TN-325917
TN-326008
TN-326172
TN-326439
TN-327224
Planned capacity upgrade of nodes in several locations in Denmark 13.01.2020 (NMCP149335). (#1149313)
Varighed: 13-01-2020 00:00 - 13-01-2020 02:00
Dear CustomerTelia Denmark would like to inform you that on 13.01.2020 from
00:00 to 02:00 CET there will be a planned capacity upgrade of nodes
several locations in Denmark.Expected downtime is up to 15 minutes.Affected
circuits:TN-031197
TN-100416
TN-100487
TN-101175
TN-101176
TN-111760
TN-112251
TN-116737
TN-116738
TN-116766
TN-118168
TN-118285
TN-118466
TN-118832
TN-122258
TN-125090
TN-129650
TN-129899
TN-129960
TN-146206
TN-146207
TN-146858
TN-150682
TN-150683
TN-150698
TN-157789
TN-157790
TN-157791
TN-159230
TN-159231
TN-232511
TN-236094
TN-236373
TN-240222
TN-300087
TN-300382
TN-302919
TN-303023
TN-303024
TN-303025
TN-303136
TN-303303
TN-303479
TN-303488
TN-303518
TN-303521
TN-303549
TN-303567
TN-303571
TN-303572
TN-303576
TN-303584
TN-303609
TN-303623
TN-303626
TN-303635
TN-303655
TN-303706
TN-303988
TN-303991
TN-304063
TN-304186
TN-304242
TN-304313
TN-304684
TN-305148
TN-305299
TN-306218
TN-306565
TN-306623
TN-306729
TN-306919
TN-307880
TN-308317
TN-308532
TN-308699
TN-308816
TN-308930
TN-309034
TN-309339
TN-309392
TN-310468
TN-310471
TN-310478
TN-310663
TN-310815
TN-311480
TN-311755
TN-311781
TN-311900
TN-312043
TN-312370
TN-312824
TN-313284
TN-314933
TN-315031
TN-315049
TN-315067
TN-315294
TN-315648
TN-315826
TN-315827
TN-316319
TN-316421
TN-316422
TN-316622
TN-316840
TN-317126
TN-318161
TN-319145
TN-319578
TN-319590
TN-320530
TN-321197
TN-321250
TN-321355
TN-321358
TN-321412
TN-321646
TN-321687
TN-321828
TN-321845
TN-322023
TN-322138
TN-322397
TN-322414
TN-322575
TN-322730
TN-322867
TN-322974
TN-323054
TN-323104
TN-323141
TN-323204
TN-323584
TN-324182
TN-324443
TN-324446
TN-324458
TN-324799
TN-324835
TN-324918
TN-324971
TN-325252
TN-325795
TN-325801
TN-325837
TN-325931
TN-325966
TN-325967
TN-326050
TN-326283
TN-326411
TN-326434
TN-326468
TN-326491
TN-326701
TN-326783
TN-500070
Troubleshooting due to degradation of network element in Kolding, Denmark 09/01-2020 (NMCP149369) (#1149448)
Varighed: 09-01-2020 06:00 - 09-01-2020 07:00
Dear Customer

Telia Denmark would like to inform you that on 09/01-2020 from 06:00 to 07:00
CET there will be perform a Troubleshooting due to degradation of network
element in Kolding, Denmark.

Expected downtime is up to 5 minutes.


Affected Circuits:


TN-126306

Fastnet


Der er ingen planlagte ændringer.

Mobile


Femto Celle - Migration (#1147358)
Natten mellem den 1/12 til 2/12 fortager vi en migration, der berører alle
Femto celler.
Femto cellen vil mellem 00.00 - 01.00 muligvis ikke virke I dette tidsrum, men
vil automatisk starte op og efterfølgende virke.
Hvis der mod forventning opleves udfordringer efter kl. 01.00 den 2/12, kan det
forsøges at slukke Femto cellen og tænde den igen.

Hosting


Der er ingen planlagte ændringer.

UC


Der er ingen planlagte ændringer.


Angivne tidspunkter er lokal dansk tid (CET/CEST).