Driftsinformation

Driftsinformation



Nuværende driftssituation

DataNet


Der er ingen kendte driftsforstyrrelser.

Fastnet


Spærring for kommunikation til og fra Syrien (#1044725)
Oprettet: 13-04-2018 13:56
Der er lukket helt ned for Syrien, samtlige tjenester (Roaming, International,
mobil og fastnet) til, i og ud af Syrien. Det gælder fra i dag.

Årsag: Grundet en EU restriktion ang. kontakt til Syriatel er vi nødsaget til,
at forhindre Syriatel roaming (indgående og udgående).

“Due to an EU decision to restrict contact with Syriatel do we need to prevent
Syriatel roaming (inbound and outbound)”
Problemer med internet i Nordsjælland (Farum & Allerød) (#1047184)
Oprettet: 25-04-2018 11:38
Produkter: ADSL / VDSL (internet via telefonstik)
Område: Nordsjælland
Opstået: 11:00
Forventet løst: Ukendt
Årsag: Ukendt
Beskrivelse: Der er pt manglende internet i dele af Nordsjælland. Vi er i gang
med at undersøge hvad problemet skyldes.

Vi beklager de gener det kan medføre. Vi arbejder på højtryk på, at udbedre
fejlen.
Telia TV på Huawei enheder (#1049930)
Oprettet: 15-05-2018 07:25
På en række Huawei enheder kan man opleve at Telia TV app'en crasher efter
opdatering af Google Play Tjenester til version 12.6.73.
Det er fejlmeldt til Google som arbejder på en løsning.
Vi har ikke fået oplyst nogen forventet tid. Så, indtil videre, afventer vi.

Mobile


Spærring for kommunikation til og fra Syrien (#1044724)
Oprettet: 13-04-2018 13:56
Der er lukket helt ned for Syrien, samtlige tjenester (Roaming, International,
mobil og fastnet) til, i og ud af Syrien. Det gælder fra i dag.

Årsag: Grundet en EU restriktion ang. kontakt til Syriatel er vi nødsaget til,
at forhindre Syriatel roaming (indgående og udgående).

“Due to an EU decision to restrict contact with Syriatel do we need to prevent
Syriatel roaming (inbound and outbound)”
En mast på Industrivangen, 2635 Ishøj er ramt af brandskader som påvirker dækningen. (#1049379)
Oprettet: 09-05-2018 11:23
Problemet berører: 2G, 3G og 4G.

Årsag til problemet: Ildebrand forårsaget af eksterne faktorer.

Problemet er opstået: 30/04-2018

Problemet forventes løst: Vi har endnu ingen tidshorisont, men der arbejdes på
at udbedre fejlen.
Begrænset dækning i 3740, Svaneke grundet nedbrud (#1050329)
Oprettet: 17-05-2018 12:19
Problemet berører: 2G, 3G og 4G.

Årsag til problemet: Ukendt

Problemet er opstået: 15/05-2018

Problemet forventes løst: Vi har endnu ingen tidshorisont, men der arbejdes på
at udbedre fejlen

Hosting


Der er ingen kendte driftsforstyrrelser.

UC


Der er ingen kendte driftsforstyrrelser.


Planlagte ændringer

DataNet


(#1002458)
Planned cable work in Horsens 07/07-2017 (NMCP114418).


Dear Customer

Telia Denmark would like to inform you that on 07/07-2017 from 00:00 to 02:00
CET there will be a planned cable work in Horsens.

Expected downtime is up to 2 hours.


Affected Circuit:

TN-150739
Urgent software upgrade in Svenstrup, Denmark 25/05-2018 (NMCP124455). (#1048093)
Dear Customer

Telia Denmark would like to inform you that on 25/05-2018 from 00:00 to 02:00
CET there will be perform a urgent software upgrade in Svenstrup, Denmark

Expected downtime is up to 15 minutes.


Affected Circuits:


TN-013385
TN-100118
TN-111101
TN-116221
TN-116764
TN-118234
TN-118287
TN-118620
TN-118638
TN-118728
TN-118803
TN-119318
TN-120919
TN-121973
TN-122833
TN-123411
TN-125468
TN-128019
TN-129491
TN-129533
TN-130003
TN-131382
TN-132632
TN-138432
TN-138433
TN-140553
TN-140554
TN-140727
TN-140729
TN-140733
TN-140997
TN-140998
TN-143004
TN-145777
TN-145982
TN-146215
TN-146807
TN-146860
TN-149813
TN-152042
TN-152043
TN-152370
TN-153249
TN-153250
TN-153423
TN-153810
TN-156549
TN-225499
TN-234992
TN-236322
TN-236333
TN-236335
TN-237232
TN-237233
TN-237234
TN-237235
TN-237258
TN-300040
TN-302463
TN-302850
TN-302934
TN-303897
TN-303899
TN-303902
TN-306207
TN-306532
TN-307289
TN-307308
TN-307704
TN-308125
TN-308690
TN-308841
TN-309689
TN-309945
TN-310060
TN-310255
TN-310283
TN-310548
TN-310549
TN-310550
TN-310551
TN-310552
TN-310554
TN-310555
TN-310715
TN-310762
TN-310855
TN-311044
TN-311182
TN-311188
TN-311271
TN-311699
TN-311746
TN-311747
TN-311750
TN-311974
TN-312378
TN-313162
TN-313921
TN-314025
TN-314858
TN-314969
TN-315055
TN-315292
TN-317682
TN-318450
TN-318679
TN-318680
TN-319217
TN-319252
TN-319587
TN-319595
TN-319700
TN-319702
TN-320842
TN-320898
TN-320899
TN-321616
TN-321686
TN-321717
TN-321788
TN-321795
TN-321942
TN-322175
TN-322178
TN-322180
TN-322181
TN-322205
TN-322210
TN-322211
TN-322213
TN-322214
TN-322216
TN-322221
TN-322224
TN-322541
TN-322751
TN-322801
TN-322813
TN-322882
TN-322954
TN-322985
TN-322991
TN-323073
TN-323121
TN-323153
TN-323392
TN-323977
TN-323979
TN-324105
TN-324123
TN-324127
TN-324128
TN-324493
TN-324498
TN-324500
TN-324501
TN-324526
TN-324747
TN-324937
TN-324938
TN-325019
TN-325057
TN-325253
TN-325319
TN-325520
TN-325626
TN-325659
TN-325827
TN-325879
TN-325885
TN-325889
TN-325893
TN-326102
TN-326239
TN-326250
TN-326261
TN-326274
TN-326361
TN-326363
TN-326378
TN-326510
TN-326553
TN-326686
TN-326782
Software upgrade work in Denmark 23/05-2018, NMCP124758 (#1049246)
Dear Customer,
Telia Denmark would like to inform you that on 23/05-2018 from 02:00 to 05:00
CEST there will be a software upgrade work in Denmark.


Expected downtime is 15 minutes.


Affected Circuits:

TN-138356
TN-139709
TN-142883
TN-146812
TN-146922
TN-147712
TN-151507
TN-152995
TN-153003
TN-153574
Reschedule maintenance work in London, UK 23/05-2018, PWIC85767 (#1047125)
Varighed: 23-05-2018 01:00 - 23-05-2018 05:00
Dear Customer,
Telia Denmark would like to inform you that on 23/05-2018 from 01:00 to 05:00
CEST there will be a maintenance work in London, UK.
Original date 2018-04-26.


Expected downtime is 30 minutes.


Affected Circuits:

TN-141859
Planned cable work in Copenhagen 28/05-2018 (NMCP123864). (#1048679)
Varighed: 28-05-2018 00:00 - 28-05-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 28/05-2018 from 00:00 to 04:00
CET there will be a planned cable work in Copenhagen.

Expected downtime is up to 4 hours.

Affected Circuits:

TN-149929
TN-153478
TN-154370
FB-310979
TN-153400
TN-155521
TN-154158
TN-152007
TN-152793
TN-153279
Planned cable work in Sønderborg 28/05-2018 (NMCP123903). (#1048710)
Varighed: 28-05-2018 00:00 - 28-05-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 28/05-2018 from 00:00 to 04:00
CET there will be a planned cable work in Sønderborg.

Expected downtime is up to 4 hours.

Affected Circuits:

TN-025046
TN-100416
TN-100487
TN-101175
TN-116738
TN-118168
TN-121554
TN-125090
TN-129650
TN-129899
TN-140598
TN-140599
TN-140689
TN-146207
TN-146838
TN-146922
TN-152001
TN-232511
TN-300958
TN-302919
TN-302943
TN-303576
TN-305148
TN-306919
TN-310468
TN-310469
TN-310663
TN-311480
TN-311755
TN-315236
TN-315648
TN-315826
TN-315827
TN-317237
TN-317658
TN-319590
TN-321473
TN-321764
TN-321845
TN-322575
TN-322832
TN-322867
TN-323054
TN-323104
TN-323105
TN-323224
TN-324443
TN-324446
TN-324799
TN-324835
TN-324918
TN-325252
TN-326166
TN-326411
TN-326524
TN-326701
TN-326783
TN-143357
TN-321593
TN-325593
TN-153047
TN-138284
TN-138589
TN-138283
TN-151802
TN-147026
TN-147027
TN-147025
Planned cable work in Sønderborg 28/05-2018 (NMCP123903). (#1048711)
Varighed: 28-05-2018 00:00 - 28-05-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 28/05-2018 from 00:00 to 04:00
CET there will be a planned cable work in Sønderborg.

Expected downtime is up to 4 hours.

Affected Circuits:

TN-240545
TN-300826
TN-304294
TN-309052
TN-310466
TN-311318
TN-312369
TN-313209
TN-317413
TN-318461
TN-320303
TN-321475
TN-323165
TN-324445
TN-324823
TN-324921
TN-325324
Planned capacity upgrade of nodes in Sweden 28/05-2018 (NMCP124555). (#1048939)
Varighed: 28-05-2018 00:00 - 28-05-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 28/05-2018 from 00:00 to 04:00
CET there will be a planned capacity upgrade of nodes in Ramlösa, Sweden.

Expected downtime is up to 4 hours.

Affected Circuit:

TN-149223
Maintenance work in Norway 28/05-2018, NMCP124724 (#1049176)
Varighed: 28-05-2018 00:00 - 28-05-2018 03:00
Dear Customer,
Telia Denmark would like to inform you that on 28/05-2018 from 00:00 to 03:00
CEST there will be a maintenance work in Norway.


Expected downtime is 15 - 30 minutes.


Affected Circuits:

TN-152157
Planned cable work in Sweden 28/05-2018 (NMCP124244). (#1049207)
Varighed: 28-05-2018 00:45 - 28-05-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 28/05-2018 from 00:45 to 04:00
CET there will be a planned cable work in Hornsborg, Sweden.

Expected downtime is up to 3 hours.


Affected Circuits:

TN-147262
TN-147286
Software upgrade work in Denmark 23/05-2018, NMCP124754 (#1049241)
Varighed: 23-05-2018 00:00 - 23-05-2018 02:00
Dear Customer,
Telia Denmark would like to inform you that on 23/05-2018 from 00:00 to 02:00
CEST there will be a software upgrade work in Denmark.


Expected downtime is 15 minutes.


Affected Circuits:

TN-138330
TN-140640
TN-140643
TN-141009
TN-141010
TN-142280
TN-147108
TN-149854
TN-149855
TN-149858
TN-149859
TN-150689
TN-150754
TN-153576
TN-154128
TN-154390
TN-155646
Software upgrade work in Denmark 23/05-2018, NMCP124758 (#1049247)
Varighed: 23-05-2018 02:00 - 23-05-2018 05:00
Dear Customer,
Telia Denmark would like to inform you that on 23/05-2018 from 02:00 to 05:00
CEST there will be a software upgrade work in Denmark.


Expected downtime is 15 minutes.


Affected Circuits:

TN-138356
TN-139709
TN-142883
TN-146812
TN-146922
TN-147712
TN-151507
TN-152995
TN-153003
TN-153574
TN-154605
Planned capacity upgrade of nodes in Odense 04/06-2018 (NMCP124562). (#1049541)
Varighed: 04-06-2018 00:00 - 04-06-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 04/06-2018 from 00:00 to 04:00
CET there will be a planned capacity upgrade of nodes in Odense.

Expected downtime is up to one hour.


Affected Circuits:

TN-129396
TN-129403
TN-130371
TN-133295
TN-133296
TN-133344
TN-133835
TN-133836
TN-133874
TN-133875
TN-133876
TN-133877
TN-133878
TN-133879
TN-133880
TN-133881
TN-134170
TN-134171
TN-134858
TN-134859
TN-134882
TN-134886
TN-134887
TN-134888
TN-134889
TN-135167
TN-135169
TN-135170
TN-135171
TN-135172
TN-135173
TN-135602
TN-135859
TN-136890
TN-136891
TN-136895
TN-137590
TN-137591
TN-137916
TN-137917
TN-139274
TN-139276
TN-139278
TN-139279
TN-139281
TN-139287
TN-139305
TN-139307
TN-139311
TN-140565
TN-140566
TN-141649
TN-141652
TN-143417
TN-143728
TN-143896
TN-143897
TN-144181
TN-144182
TN-145781
TN-145783
TN-145830
TN-145831
TN-145936
TN-145937
TN-146201
TN-146396
TN-146397
TN-146398
TN-146399
TN-146400
TN-146401
TN-146402
TN-146403
TN-146404
TN-146405
TN-146406
TN-146407
TN-146802
TN-146803
TN-148848
TN-148849
TN-148850
TN-149038
TN-149657
TN-149725
TN-149726
TN-150165
TN-150168
TN-150268
TN-150269
TN-150826
TN-150954
TN-150955
TN-152018
TN-152019
TN-152795
TN-152796
TN-153416
TN-153417
TN-154035
TN-154037
TN-154413
TN-154415
TN-154416
TN-154794
TN-154795
TN-155022
TN-155275
TN-155276
TN-155619
TN-155620
TN-156281
TN-156282
TN-156283
TN-156290
TN-156291
TN-156292
TN-156511
TN-156513
TN-303637
TN-318861
TN-318993
TN-321463
TN-323090
TN-323405
TN-323855
TN-324434
TN-324441
TN-325327
Cable work in Regstrup 04/06-2018, NMCP124043 (#1049963)
Varighed: 04-06-2018 00:00 - 04-06-2018 06:00
Dear Customer,
Telia Denmark would like to inform you that on 04/06-2018 from 00:00 to 06:00
CEST there will be a cable movement due to road construction work in Regstrup.


Expected downtime is 6 hours.


Affected Circuits:

TN-124806
TN-126129
TN-126868
TN-126870
TN-127199
TN-128127
TN-130622
TN-131342
TN-134603
TN-134853
TN-134967
TN-136174
TN-136177
TN-136249
TN-136250
TN-136252
TN-137730
TN-139298
TN-140488
TN-141948
TN-144078
TN-147138
TN-147139
TN-147375
TN-151165
Software upgrade work in Vejle 28/05-2018, NMCP125982 (#1050121)
Varighed: 28-05-2018 00:00 - 28-05-2018 05:00
Dear Customer,
Telia Denmark would like to inform you that on 28/05-2018 from 00:00 to 05:00
CEST there will be a software upgrade work in Vejle.


Expected downtime is 15 minutes.


Affected Circuits:

TN-156548
Urgent maintenance work in Poland 27/05-2018, PWIC87076 (#1050122)
Varighed: 27-05-2018 00:00 - 27-05-2018 04:00
Dear Customer,
Telia Denmark would like to inform you that on 27/05-2018 from 00:00 to 04:00
CEST there will be an urgent maintenance work in Poland.


Expected downtime is 30 minutes.


Affected Circuits:

TN-155604
Rerouting work in Södertälje, Sweden 04/06-2018, NMCP124414 (#1050125)
Varighed: 04-06-2018 00:00 - 04-06-2018 04:00
Dear Customer,
Telia Denmark would like to inform you that on 04/06-2018 from 00:00 to 04:00
CEST there will be a rerouting work in Södertälje, Sweden.


Expected downtime is 4 hours.


Affected Circuits:

TN-140447
TN-138468
Planned rerouting due to network expansion in Vännäs, Sweden 04/06-2018 (NMCP124567). (#1050159)
Varighed: 04-06-2018 00:00 - 04-06-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 04/06-2018 from 00:00 to 04:00
CET there will be perform a planned rerouting due to network expansion in
Vännäs, Sweden.

Expected downtime is up to 4 hours.


Affected Circuits:


TN-147181
Rerouting work in Denmark 04/06-2018, NMCP124122 (#1050160)
Varighed: 04-06-2018 00:00 - 04-06-2018 06:00
Dear Customer,
Telia Denmark would like to inform you that on 04/06-2018 from 00:00 to 06:00
CEST there will be a rerouting work in Denmark.


Expected downtime is 30 minutes.


Affected Circuits:

TN-027365
TN-027368
TN-029060
TN-029117
TN-029121
TN-029131
TN-030812
TN-030813
TN-038684
TN-134791
TN-134793
TN-134799
TN-134799
TN-139409
TN-139410
TN-139433
TN-143380
TN-143395
TN-143401
TN-143405
TN-152051
TN-152052
TN-154384
TN-155400
TN-155401
TN-314480
TN-314657
TN-315784
TN-316512
TN-316524
TN-325584
Planned rerouting due to network expansion in Sweden 04/06-2018 (NMCP124704). (#1050161)
Varighed: 04-06-2018 00:00 - 04-06-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 04/06-2018 from 00:00 to 04:00
CET there will be perform a planned rerouting due to network expansion in
Sweden.

Expected downtime is up to 4 hours.


Affected Circuits:


TN-138485
Software upgrade work in Sweden 28/05-2018, NMCP124971 (#1050310)
Varighed: 28-05-2018 04:00 - 28-05-2018 04:30
Dear Customer,
Telia Denmark would like to inform you that on 28/05-2018 from 04:00 to 04:30
CEST there will be a software upgrade work in Sweden.


Expected downtime is 60 seconds.


Affected Circuits:

TN-154614
Maintenance work in Lynge 28/05-2018, NMCP126062 (#1050335)
Varighed: 28-05-2018 00:00 - 28-05-2018 05:00
Dear Customer,
Telia Denmark would like to inform you that on 28/05-2018 from 00:00 to 05:00
CEST there will be a maintenance work in Lynge.


Expected downtime is 5 minutes.


Affected Circuits:

TN-153686
TN-152903
Software upgrade work in Sweden 31/05-2018, NMCP126037 (#1050355)
Varighed: 31-05-2018 00:00 - 31-05-2018 05:00
Dear Customer,
Telia Denmark would like to inform you that on 31/05-2018 from 00:00 to 05:00
CEST there will be a software upgrade work in Sweden.


Expected downtime is 60 seconds.


Affected Circuits:

TN-121569
TN-124558
TN-137185
TN-137202
TN-137210
TN-137219
TN-137227
TN-137254
TN-137255
TN-137643
TN-140307
TN-140412
TN-142027
TN-144424
TN-149104
TN-149118
TN-149133
TN-149134
TN-149145
TN-149149
TN-149156
TN-149170
TN-149172
TN-149175
TN-149197
TN-149206
TN-149222
TN-149233
TN-149234
TN-149237
TN-149239
TN-149240
TN-149242
TN-149245
TN-149247
TN-149248
TN-149254
TN-151336
TN-151608
TN-154420
TN-154934
TN-156798
Cable work in Huddinge, Sweden 04/06-2018, NMCP126004 (#1050358)
Varighed: 04-06-2018 00:15 - 04-06-2018 04:15
Dear Customer,
Telia Denmark would like to inform you that on 04/06-2018 from 00:15 to 04:15
CEST there will be a cable work due to site migration in Huddinge, Sweden.


Expected downtime is 4 hours.


Affected Circuits:

TN-153511
Planned capacity upgrade of nodes in Sweden 31/05-2018 (NMCP124977). (#1051201)
Varighed: 31-05-2018 00:00 - 31-05-2018 05:00
Dear Customer

Telia Denmark would like to inform you that on 31/05-2018 from 00:00 to 05:00
CET there will be a planned capacity upgrade of nodes in Sweden.

Expected downtime is up to 60 seconds.


Affected Circuits:

TN-136112
TN-137181
TN-137194
TN-137196
TN-137200
TN-137218
TN-137221
TN-137223
TN-137226
TN-137238
TN-137240
TN-137247
TN-137249
TN-137250
TN-137256
TN-117047
TN-149121
TN-149129
TN-149131
TN-149146
TN-149152
TN-149162
TN-149163
TN-149180
TN-149181
TN-149202
TN-149207
TN-149215
TN-149223
TN-149224
TN-149238
TN-149236
TN-149257
TN-151587
TN-155928
TN-117122
Planned capacity upgrade of nodes in Sweden 11/06-2018 (NMCP124368). (#1051203)
Varighed: 11-06-2018 00:00 - 11-06-2018 04:00
Dear Customer

Telia Denmark would like to inform you that on 11/06-2018 from 00:00 to 04:00
CET there will be a planned capacity upgrade of nodes in Sweden.

Expected downtime is up to 4 hours.


Affected Circuits:

TN-154420
TN-155268
Planned capacity upgrade of nodes in Sweden 31/05-2018 (NMCP126034). (#1051212)
Varighed: 31-05-2018 00:00 - 31-05-2018 05:00
Dear Customer

Telia Denmark would like to inform you that on 31/05-2018 from 00:00 to 05:00
CET there will be a planned capacity upgrade of nodes in Sweden.

Expected downtime is up to 60 seconds.


Affected Circuits:

TN-134664
TN-137187
TN-137189
TN-137222
TN-137232
TN-137235
TN-143827
TN-144420
TN-144429
TN-149249
TN-149106
TN-149111
TN-149123
TN-149124
TN-149125
TN-149126
TN-149128
TN-149139
TN-149142
TN-149154
TN-149160
TN-149173
TN-149178
TN-149183
TN-149203
TN-149209
TN-149228
TN-149229
TN-149147
TN-151344
TN-153324
TN-154642
TN-137963
Planned capacity upgrade of nodes in Århus 30/05-2018 (NMCP126148). (#1051225)
Varighed: 30-05-2018 00:00 - 30-05-2018 02:00
Dear Customer

Telia Denmark would like to inform you that on 30/05-2018 from 00:00 to 02:00
CET there will be a planned capacity upgrade of nodes in Århus.

Expected downtime is up to 15 minutes.

Affected Circuits:

TN-146715
TN-145957
TN-144407
Planned capacity upgrade of nodes in Nyborg 30/05-2018 (NMCP126149). (#1051227)
Varighed: 30-05-2018 02:00 - 30-05-2018 05:00
Dear Customer

Telia Denmark would like to inform you that on 30/05-2018 from 02:00 to 05:00
CET there will be a planned capacity upgrade of nodes in Nyborg.

Expected downtime is up to 15 minutes.


Affected Circuits:

TN-138248
TN-140665
TN-156430
TN-143022
TN-140669
TN-140596
TN-152982

Fastnet


Der er ingen planlagte ændringer.

Mobile


Der er ingen planlagte ændringer.

Hosting


Der er ingen planlagte ændringer.

UC


Der er ingen planlagte ændringer.


Angivne tidspunkter er lokal dansk tid (CET/CEST).